Photo Upload Issue (Resolved)

Incident 1

From approximately 14:00 to 16:00 JST on December 6, 2025, users were unable to upload photos. This issue has now been resolved.

Incident 2

From 16:00 JST on December 6 to approximately 10:00 JST on December 7, 2025, users were unable to check in. This issue has now been resolved.

Both incidents were caused by false positives from our WAF (Web Application Firewall), which protects the site from attacks. We resolved the issues by adjusting the configuration.

We apologize for any inconvenience. Thank you for your continued support of Sakenowa.